Shipping & Delivery Policy

Shipping & Delivery Policy
(Operated under Santosh Enterprises)

At MK Gems & Jewels, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping and delivery policy below:

1. Shipping Timeline

1.1 Orders are typically processed and shipped within 5-10 business days after payment confirmation.
1.2 You will receive an email with tracking details once your order has been shipped.

2. Delivery Timeline

2.1 Orders are generally delivered within 15-20 business days from the shipping date, depending on your location.
2.2 Delivery times may vary due to factors beyond our control, such as shipping carrier delays or customs clearance (for international orders).

3. Shipping Charges

3.1 Shipping charges, if applicable, will be calculated at checkout and displayed before finalizing your purchase.

4. Order Tracking

4.1 Once your order is shipped, you will receive a tracking number to monitor its progress.
4.2 For any issues with tracking or delays, please contact us at contact.mkgems@gmail.com.

5. International Shipping

5.1 For international orders, additional customs duties, taxes, or fees may apply based on the destination country. These are the responsibility of the customer.

6. Undelivered Packages

6.1 If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipping at an additional cost.

7. Contact Us

For questions or concerns regarding shipping and delivery, please reach out to us: